Contact Us

You will find below all the information to contact us as well as a contact form.


40150 - Hossegor -France

Phone Number 

+33 5 58 43 65 38

e-mail Address

Working Days/Hours

Mon - Wen / 9:00AM - 5:00PM

Send Us a Message

Frequently Asked Questions

How do I track an order?

To track your order, click here. Then fill in your email address and your order number (the order number can be found on your receipt or in the confirmation email you received).

How do I modify an order?

If you need to modify your order, you can contact us by filling out the form on the right.

Please send us your last name, first name, order number and the email address you provided when you placed your order. We will then let you know if the modification is possible. 

Custom orders already in progress cannot be modified.


How do I get a refund?

You have 15 days to change your mind.  If you wish to obtain a refund, please return the items to us. Only unused items are refundable. Upon receipt, we will proceed with the refund of these items.  You are responsible for the return shipping costs.

Custom orders are not refundable.

How do I cancel an order?

If your order has not yet been shipped, you can request a cancellation if you wish.

To do so, please contact us using the contact form on the right.

If your order has been shipped, you can no longer cancel it but you can ask for a refund by returning the unused items (except for custom orders). 

🔒 Temporary Closure 🔒

We are currently closed until January 1st, 2024, due to the reorganization of our workshop. During this period, we are working on creating a multitude of new stencils, which will be available as soon as we reopen!

Take advantage of an exclusive offer during our closure: get John Beckley's stencil kit at a reduced price! These kits are already manufactured and ready to enhance your projects.

🌟 Orders will reopen on January 1st, 2024. Stay tuned to discover our new creations and upcoming offers!